If you’re having a hard time choosing a pack and want to talk to someone about making your choice, please give us a call. Want to check the status of your order? Please check your inbox and junk mail folder first. We send automated emails through our website with tracking numbers and shipping information once your order has shipped — be sure what you’re looking for didn’t get labeled as junk-mail. If you still have questions or have a problem with your order we can certainly give you a personalized update.
If you’re more comfortable with email correspondence, we happily do that as well.
For general questions: frinfo@frostriver.com is monitored and the messages get quickly disbursed to the most qualified person to answer your question. We can send photos and specs to help compare items or offer encouragement. Let us know what you need. You can also get a hold of us by scrolling down and filling out the form below.