Careers

Frost River is proudly an American Manufacturer. We specialize in crafting

leather and waxed canvas packs and bags designed to get people outdoors & exploring. Best of all—we do it all in a sustainable way, all right here in Duluth’s Lincoln Park Craft District.

The Frost River Team is made up of a diverse crowd of skilled people with many different personalities and varying levels of experience. Employees of Frost River would all agree— this is a fast-paced work environment; team members all wear many hats and everyone pitches in to get the job done.

Retail Team Members are responsible for greeting and assisting customers in selecting and purchasing retail goods. As part of the Retail Team, you will also work to fulfill online orders, help out with production assembly work, and cleaning upkeep in the retail store.

At Frost River, craftsmanship doesn't end at the workshop door, it extends into how we welcome and serve every customer who walks through it. We take the same care with our store and our service that we put into the packs we build. Our Retail Associates are part of that tradition, helping to create a space that feels warm, well-kept, and rooted in pride for what we do.

This is a great role for someone starting out in retail, who's ready to join a hardworking, friendly team.

- Greet and assist customers with genuine hospitality and product knowledge.

- Operate the point-of-sale system for purchases and returns.

- Keep the store clean, organized, and inviting.

- Restock shelves and ensure displays are neat and full.

- Learn about our gear and share that knowledge to help customers find what they need.

- Fulfill and ship online orders with care.

- Follow daily opening and closing routines.

- Help with general upkeep and store support throughout the day.

Frost River has been a staple in Duluth manufacturing for over two decades. We are a small business in the outdoor industry located at the heart of the Lincoln Park Craft District. Here at Frost River, staff members take great pride in manufacturing canoe packs, daypacks, shoulder bags, briefcases and more.

Primarily we utilize waxed canvas, leather, and solid brass hardware to craft our softgoods, but we also have other contract manufacturing opportunities with like-minded local businesses. This enables us to offer projects that help develop a wide range of skills.

It is of utmost importance to us to provide customers with a great product and offer top-notch services to our accounts. We recognize we can only do that if we are a great employer. Our success is driven by the success of our employees.

Core Values of the Frost River work culture:

Inclusivity- Make a difference as a team, work collaboratively and support others in growth and development. The Frost River team is made up of a diverse group of individuals, all with differing experience levels.

Balance- We understand that the key to success is a healthy work/life balance. While there are opportunities for over-time shifts, we have never required mandatory overtime. Find our PTO and paid holiday information in the benefits package listed below.

Development- We are looking for individuals that want to grow with us. We want your feedback and perspective as we refine our approach to achieving every level of manufacturing efficiency.

Sewing technicians are each assigned their own workstation within our production facility. We have two different sewing floors and maintain an atmosphere that fosters teamwork, teachable moments, and collaboration to help team members develop the necessary skills for the job.

• Be able to operate, or be willing to learn, a variety of sewing machines, including sergers, tackers, binders, as well as single and double stitch machines

• Work with a sense of urgency while possessing an eye for detail

• Work both independently and as a member of a team to produce quality top-quality goods in a timely manner

• Be on time, dependable, and possess a positive attitude

• Assist in the training and support of new staff members